Return policy
Standard Return Terms
This policy applies to full-price items unless stated otherwise. Promotional period returns and outlet/final sale purchases may have different terms.
Return Window
To be eligible for a refund or store credit, items must be postmarked within 14 days of delivery.
Refund Options
- Full Refund: Credited to your original payment method.
- 110% Store Credit: For full-price purchases (credit never expires).
Note: Exchanges are not currently available.
Item-Specific Rules
- Earrings: Non-returnable for hygiene reasons, unless defective.
- Promotional/Outlet Items: Final sale; no returns or credits.
Condition Requirements
Returns must be:
- Unworn, unwashed, and in original packaging.
- Free of damage, stains, or signs of use.
- Accompanied by all tags and labels.
We may deny returns that fail these conditions and ship them back to you.
Shipping Costs
- Return Shipping: Paid by the customer (non-refundable). We don’t provide free return labels, but can quote a label fee upon request.
- Failed Deliveries: Customers cover costs for returns due to incorrect addresses, missed pickups, or unpaid duties/taxes.
Processing Timeline
Allow 5–15 business days for returns to be processed after arriving at our warehouse. You’ll receive a confirmation email once completed.
Have Questions?
Email us at blendergamer@163.com for clarifications or assistance with your return.
Thank you for shopping with Blendergamer—we’re here to ensure your satisfaction!